Christmas Trees |
 |
Booking Collection
Of Your Tree
Included in the price Christmas Trees on the Run charge is collection of your Christmas Tree,(and stand if only on hire), on one visit only. **
Trees will be collected on 4 different days:
28 December 2010 Tuesday
2 January 2011 Sunday
9 January 2011 Sunday
23 January 2011 Sunday
" Business Clients ONLY Collection Dates
( Collection during office hours only )
30 December 2010 Thursday
4 January 2011 Tuesday
10 January 2011 Monday
24 January 2011 Monday
Christmas Trees on the Run are unable to collect christmas trees on any other days.
** If your christmas tree and stand ( if hired ) are not left out on the day you have booked for collection we shall make an additional charge to return to collect your tree. This is quite simply because we calculate our prices for one visit to your property to collect the tree. Please refer to our terms and conditions.
Procedure:
1. On booking your christmas tree we shall ask you to nominate your preferred pick up day for collection of your tree.
2. Your christmas tree must be left out on your nature strip or outside the property the night before.
(Christmas Trees on the Run collect christmas trees through the night and the day, ie from midnight. Eg If your christmas tree is to be collection day is January 6 it should be left out on the night of January 5.)
3. Your price includes one visit to collect your Christmas Tree. If your christmas tree will not be ready for collection on your nominated day you must notify us by midday the day before. If you fail to notify us we will have to charge you $30 for any subsequent visit.
4. If you are unable to leave your tree outside, eg an office. Christmas Trees on the Run shall arrange a time a.m. or p.m to collect the tree. There will be an extra charge for this service, normally $20.
Please note: We are unable to give specific collection times. We pick up in the most efficient manner which means we need to be flexible for example unforeseen traffic holdups.
On occasion we may be unable to collect your christmas tree on the nominated
day. Eg due to heavy traffic or large numbers of christmas trees to be collected on a particular day. Should this occur we shall collect it the following day.
If you suspect we may have missed collection of your christmas tree please contact us by email at sales@christmastreesontherun.com.au or by phone: 03 9812 0604 and leave a message. (We do pick up all messages but are simply too busy to respond to all calls as we operate on skeleton staff at that time of the year.)
If you haven't booked your collection date or wish to change it please email the address or call the phone number above.
